SAP Basis Tech Supports

Symptom
This note provides information about the maintenance strategy for Retail WFM 310.
Other terms
Retail WFM, Workforce Management
Reason and Prerequisites
Add-On Support Packages implement corrections for errors that are contained in the RTLWFM delivery.
Solution
CONTENTS
I General Information
1. Downloading Add-On Support Packages
2. SPAM update
3. Support Package Import
II Available Support Packages for RTLWFM 310
III. Problems importing the add-on Support Packages
IV. Post-processing after importing the add-on Support Packages
I. General Information
..1. Downloading Add-On Support Packages
The Support Packages for RTLWFM are on the SAP Service Marketplace(http://service.sap.com) under the quick link /swdc.
..2. SPAM update
MAKE ABSOLUTELY SURE that you import the latest SPAM update BEFORE DOWNLOADING and importing the add-on Support Package.
..3. Support Package Import
The Support Packages are imported using transaction SPAM. Refer to the corresponding online documentation.
II Available Support Packages for RTLWFM 310
Support Package Type Release Date Status
SAPK-31001INRTLWFM CSP 11.06.2009 Available

III. Problems importing the add-on Support Packages
.. None so far
IV. Post-processing after importing the add-on Support Packages
.. None so far