SAP Basis Tech Supports

Symptom

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*
* Diagnostics Agent Installation
* Based on SAP NetWeaver 7.0 EhP1 SR1
* Based on Buisiness Suite 7 SR1
*
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Other terms

SAPinst, 7.0 EHP1 SR1 , Business Suite 7 SR1, ERP 6.0 EHP4 SR1, SCM 7.0
SR1, SRM 7.0 SR1, CRM 7.0 SR1
Reason and Prerequisites

Installation, post-installation steps and problems that could occur during the installation.
Solution

Contents
1 General
2 Problems during the installation

1. General

A Diagnostics Agent is a standalone Java program that runs on each of
the systems managed by SAP Solution Manager Diagnostics. It gathers information and reports to the SAP Solution Manager system.
The installation of the SAP Solution Manager Diagnostics Agent
(Diagnostics Agent) is now part of the Installation Master DVD.
If there is no Diagnostics Agent already installed on this physical or virtual host, it is installed automatically with every AS Java central instance and dialog instance.You can also install it as a standalone engine, for example if you want a non-SAP system to be managed by SAP Solution Manager Diagnostics.

The installation of the Diagnostics Agent as a standalone engine is described in the Diagnostics Agent Setup Guide, which is attached to this SAP Note.
All the Diagnostics Agent documentation are available at
http://service.sap.com/diagnostics.

2. Problems during the installation
This paragraph describes the problems that could occur during the agent installation.
Date Description
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MAY/14/09 SAPinst terminates with error message in step initFreeSpace
MAY/12/09 SAPinst terminates with error message in step initSIDAndNumber
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Standalone Engine > Solution Manager Diagnostics Agent > Solution Manager Diagnostics Agent Installation terminates with error message in step initSIDAndNumber
Symptom:
FSL-02015 Node \usr\sap does not exist.
ERROR 2009-05-14 09:37:24.795 [sixxcstepexecute.cpp:951]
FCO-00011 The step initFreeSpace with step key |InstallSMD|ind|ind|ind|ind|0|0|initFreeSpace was executed with status ERROR ( Last error reported by the step :Node \usr\sap does not exist.).
Solution:
Go to the folder // product>/WEBAS/IND and edit the control.xml file.
Look for string

and replace

by

Then restart the installation with option “New Installation Option”.

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Standalone Engine > Solution Manager Diagnostics Agent > Solution Manager Diagnostics Agent Installation terminates with error message in step initSIDAndNumber
Symptom:
WARNING[E] 2009-05-12 13:28:24.469 [syuxctask.cpp:1233]
CSyTaskImpl::start(bool)
FSL-04008 Unable to access application 238/bin/java. No such file or directory
Solution:
Go to the folder // product>/WEBAS/IND and edit the control.xml file.
Look for string
new SMDAgentOption(”javaHome”).set(nw.getJavaHome());Replace it by
new SMDAgentOption(”javaHome”).set(nw.getJavaHome(). toStringOS());

Then restart the installation with option “New Installation Option”.