SAP Basis Tech Supports

Symptom

Questions regarding equipment and software requirements for the ITS 6.20 and SAP@Web Studio

Other terms

Internet Transaction Server, Webstudio, hardware requirements, software requirements, SAP@WebStudio, SAP ITS, VMWare, IE7, IE70, IE7.0, Internet Explorer 7.0; Firefox; Mozilla; browser support

Reason and Prerequisites

General remarks:
For new installations of ITS 6.20 SAP highly recommends to use the 64-bit version of ITS 6.20.SAP ITS 6.20 is compatible with SAP Systems based on SAP Web Application Server 6.40 and lower. If you are using an SAP System based on SAP Web Application Server 7.00 or higher you have to use the SAP integrated ITS (see note 709038 for more information on the SAP integrated ITS).Refer to the current SAP@Web Installation Guide for information on the minimum hardware requirements for SAP ITS.More details on platforms supported by SAP ITS are available in platform availability matrix on the SAP Service Marketplace (http://service.sap.com/pam -> SAP ITS 6.20).The supported platforms and Web Browsers for the SAP Integrated ITS 6.40 and higher are the same platforms supported by the SAP Web Application Server. Have a look at http://service.sap.com/pam for more information.

Restricted Support:
Restricted support for SAP ITS 6.20 on Windows 32 bit
As of 1st of July 2006 the support for SAP ITS 6.20 on Windows 32 bit operating systems is in restricted mode. The reason for this restriction is documented in SAP note 959781. Even though it is unlikely that an incident as described in this note occurs there is still a small chance that this happens. If you do not want to take this risk please install SAP ITS 6.20 on Linux or use Windows 64 bit operating systems.Windows 2000 is in state “restricted support” as of June 30th, 2005. Due to support restrictions by Microsoft (see http://support.microsoft.com/default.aspx?scid=fh;[ln];complifeport) SAP also has to restrict support for SAP Frontend software on Windows 2000. Please check SAP note 147519 for details on what “restricted support” means.Due to support restrictions by Microsoft (see http://support.microsoft.com/gp/lifeselect), SAP has to restrict support for SAP Frontend software on Windows XP as of April 14th 2009. Please check SAP note 147519 for details.Like the other SAP server components SAP ITS is only supported on the “English international” version of Windows Server versions. See note 362379 for more information.
Virtualization and Hypervisors

As of patch 32, SAP supports the productive use of SAP ITS 6.20 on virtual machines running on VMware ESX Server 3.x. Other virtualization solutions are currently not supported.

64 bit platforms

Support for selected combinations of 64-bit platforms and 64-bit operating systems starts as of patchlevel 22 of SAP ITS 6.20 (see below for information on which combinations are supported).
There are currently no plans to support the Itanium (IA64) environment.
Also note that the 32 bit versions of SAP ITS 6.20 are not supported on 64 bit operating systems. If you are using 64 bit operating system you have to install a 64 bit build of SAP ITS (supplied as a separate archive as of patchlevel 22).
Please also note that ITS Watchdog (see ITS Administration Guide) is only supported on Windows 32bit.
Using 32-bit WGate with 64-bit AGate and vice versa is supported.

Solution

Software requirements for SAP ITS 6.20.

SAP Internet Transaction Server 6.20

Supported operating systems for SAP ITS 6.20:
AGate:
Windows 2000 Server Editions (SP 1 or higher, X86 / IA32 32 bit) – see general remarks.Windows 2003 Server Editions (X86 / IA32 32 bit). All Service Packs.Windows 2003 Server Editions (64 bit on AMD64 / EM64T) is supported as of patchlevel 22 of SAP ITS 6.20.Windows 2008 Server Editions (X86 / IA32 32bit) is supported as of patchlevel 30 of SAP ITS 6.20.Windows 2008 Server Editions (64 bit on AMD64 / EM64T) is supported as of patchlevel 30 of SAP ITS 6.20.RedHat Enterprise Linux 3 (X86 / IA32 32 bit).RedHat Enterprise Linux 4 (X86 / IA32 32 bit) is supported as of patchlevel 22 of SAP ITS 6.20.RedHat Enterprise Linux 4 (64 bit on AMD64 / EM64T) is supported as of patchlevel 22 of SAP ITS 6.20.RedHat Enterprise Linux 5 (X86 / IA32 32 bit) is supported as of patchlevel 25 of SAP ITS 6.20.RedHat Enterprise Linux 5 (64 bit on AMD64 / EM64T) is supported as of patchlevel 25 of SAP ITS 6.20.SuSE Linux Enterprise Server 8 (X86 / IA32 32 bit) – until 30th of November 2007.SuSE Linux Enterprise Server 9 (X86 / IA32 32 bit) is supported as of patchlevel 20 of SAP ITS 6.20.SuSE Linux Enterprise Server 10 (X86 / IA32 32 bit) is supported as of patchlevel 23 of SAP ITS 6.20.SuSE Linux Enterprise Server 9 (64 bit on AMD64 / EM64T) is supported as of patchlevel 22 of SAP ITS 6.20.SuSE Linux Enterprise Server 10 (64 bit on AMD64 / EM64T) is supported as of patchlevel 23 of SAP ITS 6.20.
WGate (see below for supported Web Server versions):
Windows 2000 Server Editions (X86 / IA32 32 bit) – see general remarks.Windows 2003 Server Editions (X86 / IA32 32 bit) – see SAP note 585545.Windows 2003 Server Editions (64 bit on AMD64 / EM64T) is supported as of patchlevel 22 of SAP ITS 6.20 – also see SAP note 585545.Windows 2008 Server Editions (X86 / IA32 32bit) is supported as of patchlevel 30 of SAP ITS 6.20.Windows 2008 Server Editions (64 bit on AMD64 / EM64T) is supported as of patchlevel 30 of SAP ITS 6.20.RedHat Enterprise Linux 3 (X86 / IA32 32 bit).RedHat Enterprise Linux 4 (X86 / IA32 32 bit) is supported as of patchlevel 22 of SAP ITS 6.20.RedHat Enterprise Linux 4 (64 bit on AMD64 / EM64T) is supported as of patchlevel 22 of SAP ITS 6.20.RedHat Enterprise Linux 5 (X86 / IA32 32 bit) is supported as of patchlevel 22 of SAP ITS 6.20.RedHat Enterprise Linux 5 (64 bit on AMD64 / EM64T) is supported as of patchlevel 25 of SAP ITS 6.20.SuSE Linux Enterprise Server 8 (X86 / IA32 32 bit) – until 30th of November 2007.SuSE Linux Enterprise Server 9 (X86 / IA32 32 bit) is supported as of patchlevel 20 of SAP ITS 6.20.SuSE Linux Enterprise Server 10 (X86 / IA32 32 bit) is supported as of patchlevel 23 of SAP ITS 6.20.SuSE Linux Enterprise Server 9 (64 bit on AMD64 / EM64T) is supported as of patchlevel 22 of SAP ITS 6.20.SuSE Linux Enterprise Server 10 (64 bit on AMD64 / EM64T) is supported as of patchlevel 23 of SAP ITS 6.20.Solaris 9 & 10 on SPARC (Solaris 10 is released as of patchlevel 19 of SAP ITS 6.20).

Supported Web Servers for SAP ITS 6.20 on Windows 2000 Server Editions (X86 / IA32 32 bit, SP 1 or higher – also see general remarks):
Microsoft Internet Information Server 5.0Sun ONE Web Server (formerly iPlanet Web Server, formerly Netscape Enterprise Server)
Version 6.0
Version 6.1Apache HTTP Server
Version 1.3.14
Version 1.3.19
Version 1.3.26
Version 1.3.xx (this means version 1.3.27 or higher)
Version 2.0.XX (this means version 2.0.44 or higher)

Supported Web Servers for SAP ITS 6.20 on Windows 2003 Server Editions (X86 / IA32 32 bit):
Microsoft Internet Information Server 6.0Sun ONE Web Server (formerly iPlanet Web Server, formerly Netscape Enterprise Server)
Version 6.0
Version 6.1Apache HTTP Server
Version 1.3.14
Version 1.3.19
Version 1.3.26
Version 1.3.xx (this means version 1.3.27 or higher)
Version 2.0.XX (this means version 2.0.44 or higher versions of Apache 2.0)
Version 2.2.XX (this means all avalaible versions of Apache 2.2) – as of patchlevel 23 of SAP ITS 6.20.
Supported Web Servers for SAP ITS 6.20 on Windows 2003 Server Editions (AMD64 / EM64T 64 bit):
Microsoft Internet Information Server 6.0Apache HTTP Server
Currently no 64 bit versions of Apache HTTP Server on Windows are available

Supported Web Servers for SAP ITS 6.20 on Windows 2008 Server Editions (X86 / IA32 32 bit) – as of patchlevel 30 of SAP ITS 6.20:
Microsoft Internet Information Server 7.0Apache HTTP Server
Version 1.3.14
Version 1.3.19
Version 1.3.26
Version 1.3.xx (this means version 1.3.27 or higher)
Version 2.0.XX (this means version 2.0.44 or higher versions of Apache 2.0)
Version 2.2.XX (this means all avalaible versions of Apache 2.2)

Supported Web Servers for SAP ITS 6.20 on Windows 2008 Server Editions (AMD64 / EM64T 64 bit) – as of patchlevel 30 of SAP ITS 6.20:
Microsoft Internet Information Server 7.0Apache HTTP Server
Currently no 64 bit versions of Apache HTTP Server on Windows are available

Supported Web Servers for SAP ITS 6.20 on Linux distributions (X86 / IA32 32 bit):
Apache HTTP Server
Version 1.3.14 (not supported on SLES9)
Version 1.3.19 (not supported on SLES9)
Version 1.3.26 (not supported on SLES9)
Version 1.3.xx (this means version 1.3.27 or higher)
Version 2.0.xx (this means version 2.0.44 or higher versions of Apache 2.0)
Version 2.2.XX (this means all avalaible versions of Apache 2.2) – as of patchlevel 23 of SAP ITS 6.20 for SLES10 and as of patchlevel 25 of SAP ITS 6.20 for RHEL5 as well.
This is the only Apache version supported on RHEL5 and SLES10.

Supported Web Servers for SAP ITS 6.20 on Linux distributions (AMD64 / EM64T 64 bit):
Apache HTTP Server
Version 2.0.xx (this means version 2.0.44 or higher versions of Apache 2.0)
Version 2.2.XX (this means all avalaible versions of Apache 2.2) – as of patchlevel 23 of SAP ITS 6.20 for SLES10 and as of patchlevel 25 of SAP ITS 6.20 for RHEL5 as well.
This is the only Apache version supported on RHEL5 and SLES10.
Supported Web Servers for SAP ITS 6.20 on SUN Solaris:
Sun ONE Web Server (formerly iPlanet Web Server, formerly Netscape Enterprise Server)
Version 6.0
Version 6.1

Supported Web Browsers

ITS 6.20:
Internet Explorer 8.0 (on Windows XP Professional and Windows Vista) – planned to be supported as of patchlevel 34.Internet Explorer 8.0 (on Windows 7) – planned to be supported as of patchlevel 35.Internet Explorer 7.0 (on Windows XP Professional and Windows Vista) – supported as of patchlevel 23.Internet Explorer 6.0 (on Windows 2000 – see general remarks, Windows XP Professional)Firefox 3.5 planned to be supported as of patchlevel 34.Firefox 3.0 supported as of patchlevel 32 and above.Support for RTL logon languages (Arabic, Hebrew) is only given with Internet Explorer.
Client PC requirements:

Please see note 943004.
Supported Java Virtual Machines
Please refer to SAP note 980772.
Supported SAP System releases
The supported R/3 version depends on the application model being used:
SAP GUI for HTML: 3.1I to 6.40IAC/EWT/WebRFC : 3.1I to 6.40ITS Flow Logic : 4.0B to 6.40

SAP@Web Studio

Operating system
Windows 2000 SP 3 or higherWindows XP Professional

End of maintenance for SAP@Web Studio

As of 1st of January 2007 SAP@Web Studio is no longer supported. At this point of time the extended maintenance for all SAP releases older than SAP R/3 4.6C ended. Therefore SAP@Web Studio is no longer required since as of SAP R/3 4.6C Web Application Builder (SE80) can be used for all ITS related development activities.
Please also note that SAP@WebStudio as a legacy software product is not supported in Terminal Server environments.

SAP System version required for SAP@WebStudio
3.1I up to and including 4.6B. For SAP release 46C and higher the Web Application Builder of ABAP Workbench SE80 have to be used to develop and maintain IAC services.SAP@WebStudio is not supported for SAP Systems based on SAP Web Application Server 6.40 or higher (see note 829310).