Capture all relevant data for core file analysis

July 21, 2009 at 5:12 pm

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Symptom
A member of the support group has asked you to collect all data needed to analyse a core file.
Other terms
snapcore,full core
Solution
If the creation of the core file could be reproduced it is strongly recommended to first setup the system to produce a full core file. This can be done with the following steps:
1. Set [...]

Processor driver for Windows Server 2003 must be installed

July 15, 2009 at 9:09 am

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Symptom
On Windows Server 2003, SAP high resolution timer delivers incorrect values. There are the following symptoms:
Developer traces contain a lot of warnings:
M *** WARNING => endtime (1177209745/443095)
before starttime (1177209745/709153)sapntchk.exe delivers the following log information:
Fast CPU timers : Not Synchronized
OS timers : Not Synchronized
ERROR : OS timers ‘QueryPerformanceCounter’ must be synchronized. Ask your [...]