SAP Basis Tech Supports

Symptom
An DB2 error occurred and you would like to open a message on one of the components BC-DB-DB6* or BW-SYS-DB-DB6.
Note that a detailed problem description significantly simplifies the processing of the message.
Other terms
DB2 UDB LUW INTERNAL MESSAGE V8 V9
Reason and Prerequisites
The problem description is not sufficient to effeciently process the message.
Solution
An internal problem message [...]

Symptom
You want to restrict access to message payloads in message monitoring for adapter engines to certain types of messages, e.g. excluding special interfaces or including only messages from a certain sender.
Other terms
Runtime Workbench, RWB, Message Display Tool, MDT
Reason and Prerequisites
You have to create your own actions and group them to roles as described [...]

Symptom
You want to restrict access to message payloads in message monitoring for adapter engines to certain types of messages, e.g. excluding special interfaces or including only messages from a certain sender.
Other terms
Runtime Workbench, RWB, Message Display Tool, MDT
Reason and Prerequisites
You have to create your own actions and group them to roles as described [...]

Symptom
Repeated logon in the Runtime Workbench.
Other terms
Single Sign-On, message monitoring, end-to-end monitoring
Solution
The Runtime Workbench is set up to use Single Sign-On with logon tickets. That is, once you have successfully logged on to the Runtime Workbench, a user ticket is saved as cookie in the browser. When you navigate to screens on other systems, [...]

Symptom
You notice that the J2EE Engine restarts frequently, due to an Out Of Memory Error(OOM) (i.e., “java.lang.OutOfMemoryError” ). Traces and thread dumps will exhibit, the following error message: “java.lang.OutOfMemoryError. The JVM(Java Virtual Machine) will exit with an exit code of 666″
Other terms
JDBC, JDBC Adapter, OutOfMemoryError, OOM , Message Size Limit, Limit Number of [...]

Symptom
During the web based cross communication across web applications deployed on the same engine using http/https protocol, an exception with message ‘unknown host’ or ‘Connection to system REPOSITORY using application REPOSITORY lost’ is thrown. Although the same url is accessible over browser and the target server is up and running. For [...]